The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively spacious, allowing for a relaxing ambiance and even featured a lovely balcony for enjoying snacks in the evening.” view full review
Tasty Breakfast
“The breakfast offered was good, with a good selection that exceeded my expectations compared to other hotels in Germany.” view full review
Cozy Vibes
“The living area was comfortable and well-arranged, creating a welcoming environment to unwind after a busy day.” view full review
Clean & Inviting
“The bathroom was spotless and well-maintained, making it a refreshing place to prepare for the day and unwind after adventures.” view full review
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
8.0
Location
8.1
Service
8.1
Dining
6.7
Guest reviews
7.4/10
based on 8 reviews
8.4
8.4/10 based on 2904 reviews
John
United Kingdom,
April
2024
8.2/10
My stay at the hotel was quite pleasant. The rooms are spacious, clean, and comfortable, embodying the typical modern German simplicity. However, the bathroom was average but still perfectly fine. The service was top-notch, with a very friendly and helpful staff, though the secure garage was a bit pricey. The location was excellent, close to the old town and within walking distance to the city center. The dining experience was satisfying with a good variety of options. Overall, a great value for money.
Rooms
8.0
The rooms are spacious, clean, and comfortable in the typical modern German style.
Service
9.0
The service was very friendly and helpful, making me feel welcomed throughout my stay.
Location
9.0
The hotel's location is great, just a short stroll from the city center and close to many restaurants.
Dining
8.0
The dining options were good with a variety to choose from, including vegetarian choices.
Facilities
7.0
The hotel provides all the necessary facilities for a comfortable stay.
Carol
United Kingdom,
March
2024
7.0/10
The hotel is perfect for a family stay with clean and spacious rooms but could improve dining options. The service is friendly and welcoming. The location is convenient for exploring the town, although slightly distant from the market area. Overall, a good value for money stay.
Rooms
8.0
The room was spacious, very clean, and well-appointed, suitable for a family of 2 adults and 2 toddlers.
Service
7.0
The service was very friendly and welcoming.
Location
7.0
The hotel is a short walk to the old town center, making it convenient for exploring. However, it is slightly distant from the market area.
Dining
6.0
The dining options were on the expensive side, but there are plenty of nearby restaurants and cafes to choose from.
Facilities
7.0
The hotel offers basic facilities suitable for a comfortable stay.
Lisa
United States,
February
2024
8.2/10
I had a pleasant stay at the hotel. The rooms were clean and spacious with all the necessary amenities, and the staff was incredibly helpful and friendly. The location was convenient and easy to access, although the dining options were a bit limited. Overall, a good value for money choice.
Rooms
8.0
The rooms were clean, spacious, and comfortable, with a large closet and a balcony to enjoy the cool night air. The bed was great, and the seating area was a nice touch.
Service
9.0
The staff was really helpful and friendly throughout my stay. They were always available to assist with any needs, making me feel truly welcome.
Location
9.0
The hotel is excellently located near the Neckar river, Bismarckplatz, and the Train Station, making it easy to explore the city and access key attractions within walking distance.
Dining
7.0
The central location of the hotel provides proximity to some of the best features of the city, but the dining options were a bit limited for my preferences, and the breakfast seemed a little pricey.
Facilities
8.0
The hotel offers a range of facilities like room service, dry cleaning, housekeeping, laundry, a welcome drink, and tours/ticket assistance, enhancing the overall stay experience.
Frederic
United States,
February
2024
7.8/10
Staying at the hotel was a lovely experience. The rooms were spacious, clean, and impressively furnished with wooden pieces. The quality of the breakfast was really nice. The service was polite and welcoming, although there were some issues with attentiveness. The location was great for exploring the town on foot, but a bit distant from the main tourist spots. The dining experience had its ups and downs, with excellent food variety but slightly high prices. Overall, a comfortable stay with a few minor drawbacks.
Rooms
9.0
The room I stayed in was large and very comfortable, just like the other Leonardo hotels I've visited. It was out of the deluxe rooms.
Service
7.0
The service at the hotel was friendly and welcoming. Staff was always ready to help at any time of the day.
Location
8.0
The hotel's location was perfect for a leisurely stroll towards the old town center and Bismarck square. Although not right in the hub of touristy places, it was still convenient for exploring.
Dining
7.0
The hotel's dining options were a mix of ups and downs. While the range of hot and cold food was excellent and constantly replenished, the prices were a bit on the higher side.
Facilities
8.0
The facilities at the hotel were satisfactory, although there were some issues with attentiveness to detail.
Archibald
United Kingdom,
February
2024
8.0/10
I had a great time staying at the hotel. The rooms were spacious and comfortable, although they had an older look. The service was excellent, especially with Karim welcoming us at check-in. The location was ideal for walking to the old town, and the cobbled streets added charm. The dining options were a bit pricey, but there were many nearby restaurants to choose from. Overall, a pleasant stay with a few minor drawbacks.
Rooms
8.0
The rooms were big and comfy, even though they looked a bit old. The bathroom was outdated but clean.
Service
9.0
The service was top-notch, from the check-in assistance to room cleaning surprises. The hotel staff were attentive and helpful.
Location
9.0
I loved the cobbled streets and the variety of reasonably priced restaurants nearby. The hotel's position between Heidelberg Hof and the Old Town was convenient.
Dining
7.0
The dining experience was a bit disappointing due to the high prices at the hotel. However, the proximity to other dining options made up for it.
Facilities
7.0
The hotel offered standard facilities, nothing extravagant but sufficient for a comfortable stay.
Bernard
United Kingdom,
December
2023
7.0/10
I found the hotel to be a nice place overall, but with a few minor downsides. The rooms were decent in size, equipped with air conditioning, and had coffee/tea amenities, although missing a safe or alarm clock. The service was friendly and helpful, although room service and other services could be improved. The location was convenient, being a short walk to Old Town Heidelberg, but a longer walk to the train station. The dining options were varied but could still use some enhancements. Overall, a satisfactory stay at this hotel.
Rooms
8.0
The rooms were of a good size, had air conditioning, and provided coffee/tea amenities.
Service
7.0
The service was friendly and helpful, but some areas like room service could be better.
Location
7.0
The location was convenient, being walkable to Old Town Heidelberg but further from the train station.
Dining
6.0
The dining options were decent but could use some improvements.
Facilities
7.0
The facilities were satisfactory but could be enhanced for a better guest experience.
William
United States,
July
2023
7.6/10
I had a mixed experience at the hotel. The rooms were spacious, with a good bed, a seating area, refrigerator, and large closet, but they were too warm even for winter despite turning off the radiators. The small terrace with mountain views was a nice touch, but having only bathtubs instead of showers could be challenging for elderly guests.
Rooms
7.0
The rooms were spacious and well-equipped, but too warm even in winter.
Service
9.0
The staff was absolutely lovely and accommodating. Karim welcomed us at the reception and made our stay special.
Location
8.0
The hotel's location was excellent, near public transportation and within walking distance of the city center without being in the noisy nightlife area.
Dining
6.0
The breakfast had plenty of choices, but the portions were too large and lacked flavor.
Facilities
8.0
The hotel offered all the necessary facilities for a comfortable stay.
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